Question 1

Will my design come as a DIY kit?

Accepted Answer

Yes, all products are sent as DIY kits. This way, you can attach the decorations yourself at home in peace and ensure that your design turns out exactly the way you want it!

Question 2

Which phone models do you have cases for?

Accepted Answer

We have cases for most iPhone and selected Samsung models. When you start the design process, you’ll see a list of all available models. DRMZ® can be attached to cases for any phone model, so you can order DRMZ® separately and design your own case at home.

Question 3

How do I attach TAGZ to laptop cases and hats?

Accepted Answer

Place your TAGZ to your liking, and use a regular iron to attach the TAGZ.

Place a sheet of baking paper between the TAGZ and the produkt to protect the material.

Set the iron to medium heat. Iron on by pressing with the iron on the TAGZ for about 1 minute.

When removing the iron, place any slightly heavier object on top of the TAGZ. This prevents the product from warping due to the heat, which could push the TAGZ off before it has time to properly set and dry.

Check your TAGZ after applying to make sure it has attached well.

Question 4

How do I attach TAGZ to backpacks?

Accepted Answer

Place your TAGZ
Place your TAGZ face up on the fabric where you want to attach them. Cover them with another piece of fabric, e.g. a thin piece of cloth or baking paper, to protect your TAGZ.

Set the iron
Set the iron to medium heat (160°C). The steam function must be switched off.

Place your TAGZ
To simplify the sewing process, place TAGZ at the desired spot and attach them using an iron. Press the iron firmly against the covered area for about 15 seconds. Use even pressure and avoid moving the iron to ensure your TAGZ adhere properly. For additional stability, place a book or other flat object inside the backpack.

Sew on
Use needle and thread and sew on your TAGZ. Use desired sewing technique. Don't forget to fasten the thread at the beginning and at the end.

Check
Make sure your TAGZ are properly attached by pulling in the thread from both ends to make sure they don’t come undone.

Instructions for applying TAGZ are included.

Question 5

Can DRMZ & TAGZ be attached to other products?

Accepted Answer

Sure thing! DRMZ can be attached to metal and plastic surfaces, like laptops, iPads, certain shoes and other flat surfaces. You can attach TAGZ to most types of fabric products and clothing (cotton, jeans, polyester, etc).

Question 6

How long does shipping take?

Accepted Answer

Order before 13:00 and we'll ship your products the same day. Otherwise they'll go in tomorrow's mail. Normally you'll have the package within a few days.

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